Educational Workshop: RESTAURANT MANAGEMENT 201

Alison Anne worked her way from Hostess/Busser at a small family-owned restaurant in her hometown to AGM & Events Director at one of Washington, DC's largest sports bars during her 18-year career, in addition to being credentialed with the International Coaching Federation as a Professional Certified Coach. When she noticed the high levels of burnout, dissatisfaction, and turnover plaguing the industry, she discovered she had a knack for drilling down into the heart of what makes restaurants - and restaurant people - tick. Now, her love for the industry has her focusing on employee support and well-being, from the GM to the dishwasher, and working with her clients to connect their vision and growth initiatives to the needs of their staff, while making sure that they are equipped with the systems to do something about it.

Darren S. Denington, CFBE, has an extensive background in the restaurant industry and has served as an Owner, Executive Chef, Food and Beverage Director, District Manager, and General Manager. For the past 25 years, Darren has owned and operated a secret shopping, restaurant coaching, and hospitality team training company called Service With Style. He has focused on guest experience, employee training, team building, and he works closely with operators, helping them to implement the systems needed to improve their establishments. 

Together, Darren and Alison represent the restaurant experience at every level. They are excited to share this innovative new course with restaurant managers everywhere and are confident that they can deliver tangible results for your business by the end of this program.